The NY DOC Upstate Correctional Facility in Franklin County serves the city of Malone and other smaller towns in Franklin. Always call first to make sure an inmate can receive visitors and is at the facility at Malone NY, 12953-0900 in Franklin before traveling or booking hotels.
Prisons in NY like NY DOC Upstate Correctional Facility can often make it difficult and costly for inmates to call the outside. Some prisons charge over $10 a minute to make a long distance phone call. The best way to avoid these fees is to set up a local phone number that will ring your phone number(s) no matter where you live. Securtel.us provides this service and you can reach them at inmate calls. To send mail to an inmate you can visit send postcards. Call your inmate to get details about mail, visitation and approved prison call times. Each type of facility in NY will have its own rules. Your loved one will generally always know the rules for that facility.
Everything in prison costs money. Soap, toothpaste, phone calls and stamps and envelopes must all be purchased at the commissary. Step one is to get set up with phone service so you can communicate. Then you can learn what an inmate needs and how to properly send it.
It's important for prison families to help each other to help their loved ones inside and out. By sharing information about NY DOC Upstate Correctional Facility with other families, it will help them avoid mistakes and confusion that no one needs or wants.
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